Totem Roll Terms of Use
Last updated: October 24, 2026
These terms govern the use of the Totem Roll game. By downloading, installing, or playing, you agree to them. If you do not agree, do not use the game.
Contents
- Who we are and about the game
- Minimum age
- Account and identifier
- Virtual items
- Purchases and payments
- Refunds and returns
- Subscriptions and cancellation
- No paid random rewards
- Ads
- Leaderboard, league, and conduct rules
- Cheating, bans, and termination
- Intellectual property
- AI-generated content
- Availability and updates
- Limitation of liability
- Privacy
- Changes to these terms
- Sharing of plays
- Applicable law and venue
- Contact
1. Who we are and about the game
Totem Roll is a puzzle game for mobile phones, developed by Brightloop Games, the trade name of Douglas Viana de Moraes, an individual based in Nova Friburgo, RJ, Brazil. The game is distributed through Google Play, and later also for iOS.
The game is free. It has optional rewarded video ads and optional in-app purchases, described below.
2. Minimum age
Totem Roll is intended for people aged 13 or older. The age rating, assigned through the IARC questionnaire, is shown on the game's Google Play page. If you are under 13, do not use the game. If the game identifies that the player is under 13, it works locally only: no cloud account, no purchases, and no online features that depend on an account. If you are the legal guardian of a child who used the game, contact us and we will delete the data, as described in the Privacy Policy.
To adapt the game to your age, we use the age range provided by Google Play, by Apple, or by you, as set out in the Privacy Policy. Please give your age honestly.
3. Account and identifier
Totem Roll does not require registration. Without an account, the game creates a random identifier on your device to save progress and the device's leaderboard. You are responsible for your device and for access to it.
If you wish, you can create an account by signing in with Google or Apple. The account is optional and serves to keep your progress in the cloud and to make your pearls and purchases work on other devices. About the account:
- Data: we keep only a hash of the Google or Apple identifier, with no email, name, or photo.
- Devices: each account can have up to 3 active devices. Signing in on a fourth device disconnects the one used least recently. There is a limit of 3 device changes in 30 days.
- Google and Apple on the same account: you can link both ways of signing in to the same account. If one of them already belongs to another account of yours, the game offers to merge the accounts. The merge adds the pearls together (including a negative balance), combines the entitlements, keeps the highest league score, and keeps the progress you choose. It cannot be undone.
- Personal use: the account is personal and non-transferable. Do not sell it, lend it, or share it.
- Deleting the account: you can delete the account at any time, in Settings, under Account. What is deleted and what is kept is described in the Privacy Policy and in exclusao-de-dados.md. Signing in again with the same login creates a new, empty account.
Without an account, progress is saved only on the device. If you uninstall the game, clear the app data, or change devices, progress may be lost. See more in suporte-e-faq.md.
4. Virtual items
Totem Roll includes virtual items, such as:
- pearls and coins;
- season pass;
- VIP subscription, weekly or monthly;
- starter pack;
- "No videos forever";
- cosmetics.
Virtual items:
- are a license to use within the game, they are not your property, and they are not money;
- have no monetary value and cannot be sold, exchanged for money, or transferred to another person;
- follow the refund and return rules in section 6;
- may change in price or content. Removal of items and changes to subscriptions are announced within the game 30 days in advance.
No purchased item gives an advantage on the leaderboard. The leaderboard is fair to all players.
5. Purchases and payments
Purchases are made through your device's store: today, through Google Play Billing and, on iPhone, through the App Store once the game is available there. The store processes the payment, and billing follows the terms of your store account. Brightloop Games does not receive or store your card data.
The item is delivered after our server confirms the purchase with the store. Without internet, the purchase stays pending and is completed when the connection returns. Each order is credited only once. Purchases are restored automatically when you open the game with the same store account (or with the same game account, if you have one). If the item does not appear, see suporte-e-faq.md.
We keep purchase records for 10 years, as explained in the Privacy Policy.
6. Refunds and returns
- Brightloop does not refund. Payments and refunds are processed by the store (Google Play or App Store) under its policies. Request a refund directly from the store.
- When the store refunds or reverses a purchase, we remove what the purchase granted: the VIP benefits of the refunded period, the premium rewards received from the Season Pass, the pearls credited by the purchase, and the right to permanent items. For this reason, the pearl balance may become negative. With a negative balance, you cannot spend pearls until the balance returns to zero, but you can still make purchases.
- Cancelling a subscription stops the next renewals and does not take back what you already received.
- Cosmetic returns: you can return up to 3 cosmetics per account, within 7 days of the purchase, even if you have already used the item. The return undoes the purchase of the cosmetic and gives back to your balance the pearls spent on it.
- None of this affects your rights under consumer protection law, where applicable.
7. Subscriptions and cancellation
The game offers weekly and monthly VIP subscriptions.
- Automatic renewal: the subscription renews automatically at the end of each period, until it is cancelled.
- Cancellation: you cancel through the store where you subscribed: on Google Play, in "Payments & subscriptions" and then "Subscriptions". Uninstalling the game does not cancel the subscription.
- Effect of cancellation: cancelling stops renewal. The benefit continues until the end of the period already paid for. After that, the subscription does not renew.
- Refunds: Brightloop does not refund the unused part of a period. If the store refunds it, the rules in section 6 apply. This does not affect rights guaranteed by law.
- Free trial and renewal notice: the game does not offer a free trial at launch. Renewal notices are sent by the store.
8. No paid random rewards
Totem Roll does not sell random reward boxes (loot boxes) or any item whose content is drawn by chance in exchange for payment. Everything bought with money has clear content and price before the purchase.
Free chests, which you earn by playing or by watching an optional video, have drawn content, and the odds are shown on screen before you open them. Relic offers also show the odds by rarity.
9. Ads
The game shows optional rewarded videos, provided by Google AdMob. There are no interstitial ads and no banners. You decide whether to watch. The daily limit is 12 rewarded videos. Details are in anuncios-e-consentimento.md.
We are not responsible for the content of ads shown by third parties. If an ad is inappropriate, you can report it from the ad itself or through Google's feedback tool.
10. Leaderboard, league, and conduct rules
Totem Roll has a global leaderboard and a ranked league. To enter the leaderboard, a ranked match sends the replay of your moves to the server, which checks it. In that replay, the game includes a sample of the pointer or finger path when dragging pieces, used only for anti-cheat and leaderboard fairness. By playing ranked matches, you agree to this.
The leaderboard shows scores. Your nickname only appears if you allowed showing your plays and are 18 or older. We never show a name, email, or other contact data. The league uses a hidden skill rating and league points, calculated on the server. When accounts are merged, the highest league score among them counts.
To keep the leaderboard fair, the following are prohibited:
- using cheats, programs, scripts, bots, or any tool that changes the game or the score;
- modifying the app, the device, or the game data to gain an advantage;
- abusively exploiting game bugs instead of reporting them;
- submitting fake or manipulated scores or replays;
- trying to access data or systems that are not yours.
11. Cheating, bans, and termination
The server automatically refuses a match whose replay is impossible under the game rules. That refusal only prevents that match from entering the leaderboard.
Replays with suspicious patterns are flagged for review by a person. No flag causes a penalty on its own, and there are no automatic bans. If we identify cheating or irregular use after review, we may, depending on the severity:
- remove scores and rewards obtained irregularly;
- suspend access to the leaderboard, the league, or the game's online services.
Before any final measure, where possible, we will tell you the reason and give you the chance to explain. You can contest the measure by email, within 30 days of the measure, at contato@brightloopgames.com.br, and ask for review by a person.
You can stop using the game at any time by uninstalling it and, if you wish, deleting the account and requesting deletion of your data. Subscriptions must be cancelled through the store.
12. Intellectual property
The game, its "Totem Roll" brand, its code, its art, its sounds, and its texts are protected by intellectual property law. You receive only a personal, limited, non-exclusive, non-transferable license to play. You may not copy, modify, redistribute, reverse engineer, or create derivative works of the game, unless the law allows it.
Third-party libraries and fonts are used under their own licenses, listed in creditos-e-licencas.md.
13. AI-generated content
Part of the game's art was created with the help of artificial intelligence and reviewed by the developer.
14. Availability and updates
We do our best to keep the game available and stable, but we do not guarantee continuous operation without faults. Features that depend on a connection, such as ads and purchase delivery, may be unavailable due to maintenance or technical problems. We may update, change, or discontinue game features, and we will give notice when reasonable.
15. Limitation of liability
To the fullest extent permitted by law, Brightloop Games is not liable for indirect losses, such as loss of progress caused by switching devices, uninstalling, or failures of third parties such as Google Play or an internet provider.
Nothing in these terms limits rights that the Brazilian Consumer Protection Code or other law does not allow to be limited.
16. Privacy
The processing of personal data is described in the Privacy Policy. By using the game, you also agree to it.
17. Changes to these terms
We may change these terms. When a change is significant, we will announce it in the app and update the date at the top of the document. If you keep using the game after the change, we will consider that you have accepted the new terms.
18. Sharing of plays
The game can record the data from your matches (piece positions, dice, relics, and score) to recreate plays on video. Brightloop Games may use these recreations, together with the nickname on your profile, to promote the game, such as on brightloopgames.com.br and the company's social media, at no charge and with no time or territorial limit. We only share the nickname you chose in the game, never your registration name, email, or other contact data. If your nickname is your real name, it will appear as you wrote it. The option is on by default, except in the European Union, the United Kingdom, and Switzerland, where it is off and applies only if you turn it on. You can turn this permission off at any time in Settings, under "Allow showing my plays," and ask us to remove a play already shared by emailing contato@brightloopgames.com.br; we will remove it within 5 business days from the channels we control. Plays by players under 18 are shared only with the authorization of their legal guardian. We may refuse or change the display of offensive nicknames or nicknames that identify third parties.
19. Applicable law and venue
These terms are governed by the laws of the Federative Republic of Brazil. Where the laws of your country give you additional consumer rights, those rights still apply. The courts of the Comarca de Nova Friburgo, RJ (Nova Friburgo judicial district) are elected as the venue for resolving disputes, without prejudice to the venue of the consumer's domicile where the law so determines.
20. Contact
Questions about these terms: contato@brightloopgames.com.br. Website: https://brightloopgames.com.br/totemroll.